Privacy Policy EZG88 — Data Protection Malaysian Players

EZG88 ("the Company", "We", or "the Platform") takes seriously our responsibility to protect the privacy and personal data of every player who registers and uses our services at ezg88.onl. This Privacy Policy is provided to ensure you fully understand how your personal information is managed by us.

As an online entertainment platform serving Malaysian players, we understand the importance of trust. Every piece of data you submit to us — whether during registration, the KYC process, or while using our services — is handled with the utmost care and governed by this Privacy Policy.

This document covers the types of information we collect, the purposes for which it is used, how we protect it, with whom we may share it under limited circumstances, and your rights as a player regarding your personal data. This Privacy Policy should be read together with Terms and Conditions ezg88 which forms part of the overall agreement between you and our platform.

Ezg88 collects your personal information through several key channels. This information is necessary to enable us to provide services that are secure, fair, and compliant with platform requirements. The following are the main categories of information we collect:

A. Account Registration Information

• Full name as stated in official identification documents
• Identity card number (MyKad) or passport number
• Date of birth for age verification
• Active email address for account communications
• Malaysia mobile phone number
• Account password (stored in encrypted form)

B. Financial & Transaction Information

• Bank account holder name and registered bank account number
• Records of all deposit and withdrawal transactions
• Payment method used — DuitNow, FPX, Touch 'n Go eWallet, GrabPay, or Boost
• In-platform financial transaction history

C. Identity Verification Information (KYC)

• Front and back copy of national ID (MyKad)
• Selfie or recent photo of the account holder
• Recent bank statement or proof of address
• Other supporting documents required for compliance

D. Technical & Usage Information

• IP address and approximate location based on IP
• Device type, operating system, and browser version
• Account activity logs — including login times, logout times, and in-platform actions
• Cookie data and browser preferences
• In-platform gaming and wagering records

EZG88 uses collected personal information solely for legitimate and necessary purposes to ensure the platform operates smoothly, securely, and fairly. The following are the primary purposes for which your data is used:

We will not use your data for any purpose other than those stated above without notifying you first and, where necessary, obtaining your explicit consent.

Ezg88 does not sell, rent, or disclose players' personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share certain information with trusted parties:

• Payment Processors: Required transaction information is shared with approved payment service providers — such as licensed FPX gateways, DuitNow, and e-wallets — solely for the purpose of processing your financial transactions.
• Game Software Providers: Required game session data is shared with licensed game software providers that supply games on the EZG88 platform. These providers are bound by strict confidentiality agreements.
• Statutory Authorities: We will disclose information to the relevant authorities when required by law or a valid court order — including for criminal investigations or regulatory compliance purposes.
• Identity Verification Services: KYC information may be shared with trusted third-party identity verification service providers for legal compliance purposes only.
• Business Transfers: In the event of a merger, acquisition, or asset transfer, player data may be transferred to the new entity. You will be notified in advance and your rights will be protected.

Every third party we work with is bound by a strict data protection agreement and is only permitted to use your data for the specified purpose. They may not process your data for any other purpose without ezg88's authorisation.

EZG88 continuously invests in robust security infrastructure to ensure your personal data is always protected against unauthorised access, loss, misuse, or disclosure. The key security measures we implement include:

While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role by ensuring your account password is strong, unique, and not shared with anyone. If you suspect your account has been compromised, please contact the ezg88 support team immediately.

EZG88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and navigation. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Collects information about how you use our platform — pages visited, time spent, and any errors encountered. This information helps us improve the platform.
• Functional Cookies: Stores your preferences such as language, display settings, and session information to provide a more personalised experience.
• Analytical Cookies: Used to understand overall platform usage patterns for service improvement purposes. This data is collected in aggregate form and does not identify you individually.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For detailed instructions on cookie management, refer to your web browser's help documentation.

EZG88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active Account Data: For as long as your account remains active and in use on the ezg88 platform.
• Data After Account Closure: Account and transaction records are retained for a minimum of seven (7) years after account closure for legal compliance and financial audit purposes.
• KYC Documents: Retained for the period stipulated by anti-money laundering (AML) compliance requirements — typically no less than five (5) years.
• Technical Logs: Retained for the period required for security purposes and dispute resolution — typically between one and two years.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established data protection procedures.

As an ezg88 player, you have several rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you. This request will be processed within 14 business days.
• Right to Rectification: If any of your data is inaccurate or outdated, you have the right to request a correction. Contact our support team with the correct information.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Please note that some data must be retained for legal compliance purposes.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain situations — for example, while a dispute about data accuracy is being resolved.
• Right to Withdraw Consent: For processing activities that rely on your consent (such as marketing communications), you may withdraw that consent at any time.
• Right to Lodge a Complaint: If you are not satisfied with how ezg88 handles your data, you have the right to lodge a complaint with the relevant data protection authority.

EZG88 takes the protection of children and minors extremely seriously. Our platform is restricted to individuals aged 18 years and above only, without exception. We enforce strict age verification procedures during the registration and KYC process to ensure minors cannot access our platform.

Should we discover that personal data of an underage individual has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. Parents or guardians who become aware that their child has registered an ezg88 account are urged to contact our support team immediately.

The ezg88 platform may contain links to third-party websites in certain contexts, such as game providers or service partners. This Privacy Policy applies solely to the ezg88 platform and does not cover the privacy practices of any external websites you may visit.

We are not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information to them.

EZG88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements to our services. Any amendment will take effect immediately upon publication on this website.

For amendments deemed significant, we will endeavour to notify players via their registered email or an in-platform notice at least seven (7) days before the amendment takes effect. The "Updated" date at the top of this page will always reflect the date of the latest amendment.

Your continued use of the ezg88 platform after any amendments are published will be considered your acceptance of the latest Privacy Policy. We therefore encourage you to review this page periodically to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the ezg88 team through the following channels:

For general enquiries, you may also refer to the FAQ us or read our Terms and Conditions ezg88 for further information regarding player rights and responsibilities.